We collect information as needed for the purposes of fulfilling orders and providing customer support, but we will never share such information with any third party.
It depends on the nature of the communication you have with us, but in the normal course of business, we may learn your name, email address, billing/shipping addresses, and other similar information.
The two main ways are to fulfill orders and to provide customer support (typically, by replying to emails). Very rarely, we may initiate communication from our side to address a product issue.
We have never shared, and never will share, personally identifiable customer information with any third party.
If you're brand new to Japanese or need a refresher, Human Japanese Intro is the place to start. If you already understand the basics and want to go deeper, Human Japanese Intermediate is right for you. Need more details? Peruse the chapter lists to get a feel for the scope of content in each.
Our small team of actual human beings is ready to help. Email us at email@example.com for speedy assistance.